With 17 years experience, specializing in Apple Macintosh hardware and software,
SOS Mac is your English speaking computer support solution in France.
We come to you. That way we can test things in their actual setting, and offer advice to optimize your entire configuration.
Often, a problem can be solved over the telephone, eliminating costly downtime. For our maintenance clients, telephone support is free and unlimited.
A maintenance contract also allows you free and unlimited assistance via remote intervention. By way of a secure connection to your network, we are able to solve most problems without the need to be in your workspace. This is truly a revolution in network maintenance. Intervention and downtime can be dramatically reduced. What used to take hours, and many times days, can now be wrapped up in minutes.
An educated team is a productive team. We offer individual and group training from novice to advanced.
We can set up your internet and email applications, as well as offer advice and configuration for more advanced requests, such as email servers, domain name acquisition, and web site hosting.
Have you ever been away from your home or office and thought, “I wish there was a way to connect to my main computer when I’m not there.”? Well, you can. We can help you create a secure, password protected connection to another computer from anywhere in the world.
A crashed disk can be a catastrophe. Before you panic, call SOS Mac. We work with some of the best data recovery experts in France.
Trying to get help with a technical problem from your internet provider’s support line can be a very frustrating experience. We’ve installed and are familiar with the systems of virtually all primary French internet providers (Free, Orange, Neuf, Noos, Alice, Club-Internet, Magic Online, to name the most well-known). We’ll talk to tech support for you. Once we understand the nature of the problem, we’ll explain it to you in plain English (or French, if you prefer), then help you solve it.
Wireless internet connection is becoming more and more popular and available. We can set up a secure WiFi zone in your home or business, and configure your computers for automatic access.
Downtime is the hidden but perhaps most costly side of a computer problem. At SOS Mac, we are proactive. We constantly update and maintain your entire system, identifying and avoiding potential problems before they happen. We offer “all inclusive” contracts, which means unlimited telephone support and remote intervention, free on site repair, and large savings on a number of other services, including installation of new material & software, and training. This is a sensible way to cap your computer related expenses for the year, and maintain peace of mind, knowing that any problem which might arise will be swiftly and professionally resolved.
SOS Mac is an authorized reseller and offers competitive pricing on virtually all types of computers and computer related equipment. Plus, we’re really nice guys.